Our goal is to adhere to the highest standards of ethics and professionalism in all we do; a key component of this goal is to display respect for our customers’ privacy. This statement details our policies and practices relating to the use of any personally identifying information we collect from our customers. We collect only the personally identifiable information from our customers appropriate for a professional business relationship and to enable us effectively manage software usage and customer relationships. We do not collect personally identifiable information without our customers’ knowledge, and we do not sell, rent, or in any way redistribute personal information for purposes of solicitation to anyone outside of Kapow’s organization or our direct business partners.

In detail

For each visitor to our Web site, we collect the domain name and e-mail address (where possible) of visitors, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number.

What we do with that information

The information we collect is used to improve the content of our Web page, shared with other reputable organizations to help them contact consumers for marketing purposes on our behalf, and used by us to contact consumers for marketing purposes.

Sharing of your personal information

We respect your privacy and therefore we do not sell, rent or in any other way share your personal or company-specific information with unaffiliated outside parties (publications, list brokers, etc.). The information provided to us may be shared with various departments across our organization as required for communication or compliance management purposes; with our closely affiliated business partners (i.e. third parties authorized to sell and support our software) for similar use; or with designated persons as required to comply with a court order. We may from time to time share aggregated demographic data (for example, "20% of our customers are manufacturers of machinery or capital equipment") about our customer base with outside parties, and we may share personally identifiable information with certain outside parties such as industry publications or analysts for specific purposes and with your permission (for example, arranging for an editor to contact you about writing an article on your company's use of our enterprise solutions). We may occasionally identify customer company names and use selected quotes, with attribution, in materials such as company presentations.

Protection from intrusion and theft

We necessarily collect some personal and company-specific information from our customers, and other interested parties who voluntarily provide us with such information. We appreciate the trust that our customers place in us to safeguard this data. While no one can absolutely guarantee that the information that they collect, online or offline, will not be compromised due to electronic intrusion or theft, our company works to protect customer data by:

• following security best practices;
• utilizing intrusion detection and prevention tools (such as firewalls);
• monitoring industry security alerts; and
• applying vendor security patches to our operating systems and applications.

We may from time to time amend this Privacy Policy, without notice, to you. Therefore, you should review this policy periodically to assure that you are aware of what personal information we collect and how we use it.

How to contact us

If you have any questions regarding this Privacy Policy, you may contact us via our contact form; phone at +1 800 805 0828; or regular mail at Kapow Technologies, Inc., 260 Sheridan Avenue, Suite 420, Palo Alto, CA 94306